Frequently asked questions

Back to frequently asked questions

I have received a coupon code to get a discount on my order, what should I do?

To receive the special offer, you must enter the coupon code in the appropriate field located next to the "Finish" button on the product configuration page. Once you have entered the code, the system will check its validity, and you can then proceed to conclude your quote.

About your order

How long does it take to deliver an order of USB flash drives?

The arrival time of an order of USB flash drives depends on the model you have chosen and the type of services required when you purchased the product. This is why we do not usually indicate average delivery times but we prefer to give you precise information on the arrival time of your order. You can find this information in your order confirmation. If you need to receive USB flash drives or Power Banks quickly, you can choose from our models ready for delivery: they are available in 48 hours without customisation or in 72 hours with the logo print. For orders ready for delivery go to page.

What is the shipping time for an order of Power Banks?

The arrival time of a Power Bank order depends on the model you have chosen and the type of services required when you purchased the product. This is why we do not usually indicate average delivery times but we prefer to give you precise information on the arrival time of your goods. You can find this information in your order confirmation. If you need to receive your Power Banks quickly, you can choose from the models ready for delivery: they are available in 48 hours without customisation or in 72 hours with the logo print. For orders ready for delivery go to page.

Do you ship worldwide?

Our products are shipped all across Europe. Orders for the US market, instead, are managed by the us.maikii.com website, from which you can create quotes and confirm orders with the same procedure as on maikii.com.

I need to receive my product quickly, how should I proceed?

If you need to receive your order quickly, you can choose from the products in the catalogue that are ready for delivery: they will be delivered in just 48 hours without customisation, or in 72 hours with a silk-screen printed logo. We have more than 10 products in stock ready for delivery, see the models at this link.

I noticed that the price lists this week are different from the ones provided last week, why is that?

The price of USB flash drives is reviewed and updated every week. In fact, the price varies according to the market price of the memory chip. The market considers chips to be a commodity, such as oil and precious metals and, as for other trade goods, prices fluctuate according to various factors. This influences, yet only slightly, the cost of USB flash drives and thus the price at which they are sold on the market. This is why we update the price of our flash drives weekly, and you may notice slight differences from one price list to another or from one quote to another. According to this principle, the other products in the catalogue are also subject to slight changes in price, but these are much more stable costs influenced mostly by the currency exchange.

I received the order but it is damaged. What should I do?

If you received a damaged order, please contact our sales staff for support. Write us an e-mail at sales@maikii.com

I received the order but it is incomplete. What should I do?

If you received an incomplete order, please contact our sales staff for support. Write us an e-mail at sales@maikii.com

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http://www.tribe-tech.com

Tribe is the retail division of Maikii, dedicated to the production and distribution of licensed merchandise. Discover how we have transformed USB drives, power banks, and a wide range of tech accessories into popular film, comic book, and cartoon characters!

Want to find out more?
Go to Tribe-tech.com


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