Frequently asked questions

Back to frequently asked questions

I can't upload my file. What should I do?

Our system recognizes most file formats, but sometimes some images may fail to upload.

Should you get an error message, you can simply proceed with getting an appropriate resolution using the following link: https://convertio.co/it/pdf-converter/, which will convert your file to PDF format so you can upload it properly later.

If you've already converted your document but still can't upload it, email sales@maikii.com and we'll help you out!