Frequently asked questions

Back to frequently asked questions

I have forgotten my password. How can I reset it?

To reset your password, enter the login page by clicking "Login": in the form, click the "Forgot your password?" button. Then follow the instructions you will find on the page: enter your e-mail address in the dedicated text field and click "Reset password". You will receive an e-mail that will guide you through the process of assigning a new password. Once you have accessed your profile with the newly assigned password, you can change it by clicking "Change password."